Frequently Asked Questions
Find answers about Akwaaba Yoghurt orders, shipping, payments, and product information—all in one place.
Welcome, how can we help you?
Find answers about Akwaaba Yoghurt orders, payments, delivery, and product care.
Product Information
Can Akwaaba Yoghurt be consumed in all seasons?
Yes. Akwaaba Yoghurt can be consumed all year round when properly refrigerated.
Shipping
Do you deliver Akwaaba Yoghurt nationwide?
We currently deliver within selected locations. Delivery coverage continues to expand.
How long does delivery take?
Orders are typically delivered within 24–48 hours depending on your location.
Payment Methods
What payment methods do you accept?
We accept payments via Paystack, MTN Mobile Money, Telecel Cash, AirtelTigo Money,
debit/credit cards, and bank transfer.
Are online payments secure?
Yes. All online payments are processed securely using encrypted payment gateways.
Order Status
How can I check my order status?
After placing an order, you will receive a confirmation message with updates on your order status.
What should I do if my order is delayed?
If your order is delayed, please contact our customer support for immediate assistance.